Shipping

Free Shipping

  • Free standard shipping on orders over $65 USD.
  • Orders below $65 USD are charged a flat shipping fee of $9.90 USD.
  • All orders include tracking.

Duties & Taxes

No hidden fees.

All duties and taxes are included in the product price, so the amount you pay at checkout is the final amount.

If customs charges arise during delivery, we'll take care of them.

Processing Time

Every order is packed and shipped from Hong Kong.

  • Ready-to-ship items: 1–2 business days
  • Custom-made items: 7–15 business days before shipping

You'll receive a tracking email as soon as your order is dispatched.

Estimated Delivery Time

Destination Standard Shipping DHL Express
United States & Most Countries 7–10 business days 3–4 business days
Remote Areas 7–15 business days 3–6 business days

Please note that delivery times are estimates and may vary due to customs clearance or local carrier delays.

Express Shipping

Need your order sooner?

Choose DHL Express at checkout for $25 USD.

Estimated delivery: 3–4 business days.

Tracking Your Order

Once your package ships, we'll email you a tracking number so you can follow every step of its journey.

Need Help?

If you have any shipping questions, contact us at:

service@alexcraft.com

We're happy to help.