Jewelry Care
Built to stay on.
Our pieces are made for a day you don't take off for.
Here's what actually helps.
Most jewelry care pages tell you to take your jewelry off constantly. We're going to tell you something different.
You can shower in it.
Our plating is built for daily wear — not for a glass case. The one thing that shortens color over time? Shampoo, conditioner, body wash. They're not as gentle as they smell. Rinse your jewelry off after a wash, or tuck your necklace out of the way when you shampoo.
The rest is just common sense.
Let perfume, lotion, and sunscreen dry first. Products sitting wet on metal are the main reason plating fades early.
Chlorine and saltwater are a different story from regular water. Rinse off after, or take your piece off for the swim.
The jewelry cloth in your package is all you need — a soft wipe around closures and stone settings keeps things looking fresh.
A pouch, a small dish, a clean corner of your nightstand. Not loose with keys and coins — that's how scratches happen.
What it's made of, and what it needs.
Every ALEXCRAFT piece is plated in 14K gold — on eco-friendly brass or 925 sterling silver, depending on the style.
Every piece goes through a multi-layer process before the final gold goes on — each layer bonding to the one beneath it. Better adhesion from the start means the color has somewhere to hold.
What it doesn't love: prolonged contact with shampoo, conditioner, and body wash. If your piece starts to look dull, use the cloth from your package first.
Genuine stones — quartz, aventurine, tiger's eye, onyx, agate, mother of pearl. Each slightly different, because that's what real stones do.
A soft, barely damp cloth is all they need. No soaking, no harsh cleaners. Keep them away from sudden heat and chemicals.
Pearls are more delicate than stone or metal. Wipe with a soft dry cloth after wearing — especially after contact with skin for a long time.
Avoid water, perfume, and anything acidic. Store separately so they don't get scratched by metal pieces.
Lab-grown, nearly as hard as a diamond. Falls asleep on you? That's fine. A wipe with the cloth keeps it sparkling.
Cord can absorb oils and soaps over time. A light hand-wash with mild soap and lukewarm water, then air dry completely before wearing again.
Yes — that's what it's built for. Just rinse off any shampoo or conditioner that gets on it. Daily exposure to those will dull the plating over time; plain water won't.
Yes. No caveats.
Yes. Sweat is fine. Rinse after if you want, but it's not required.
Start with the jewelry cloth from your package. If it's more significant fading and you're within 5 years of purchase, email us. That's covered.
No. The cloth handles almost everything. For buildup around a stone setting, a soft toothbrush with mild soap and lukewarm water — then dry completely.
That's normal. Each freshwater pearl keeps its own natural luster. Small variations are not a flaw — that's what makes yours yours.
Still, we've got you.
Most care pages are written so brands can point to them and say "you didn't follow the instructions." Ours isn't.
Clasp fails. Stone loosens. Plating fades before it should. Email us two photos and your order number — no explanations needed.
Read the 5-year warranty →a real person reads it. And replies.