Shipping Coverage

We offer worldwide shipping.
At this time, customers are not able to select a specific carrier. All orders are shipped using our standard logistics partners.

Shipping Fees

  • Free Standard Shipping on orders $50 USD and above

  • $10 USD standard shipping fee for orders under $50 USD

Shipping fees (if applicable) will be calculated and displayed at checkout.

Order Processing & Delivery Time

Our delivery time consists of two stages:

a) Processing Time

  • Orders are processed within 1–2 business days

b) Standard Shipping Time

  • Estimated delivery time: 2–7 business days

Please note that delivery times are estimates and may vary depending on destination, customs clearance, or unforeseen delays.

Order Tracking

Once your order has been shipped, you can track your shipment using your order number, email address, or tracking number.

You may track your order on the following page:
👉 https://alexcraft.com/apps/17TRACK

Need Help?

If you have any questions regarding shipping or delivery, please feel free to contact our customer support team: service@alexcraft.com.
Business Hours:
Mon – Fri, 9 AM – 5 PM (PST)